Custom software solutions designed to meet unique needs

Requirements gathering and writing is an important first step when customizing software solutions for program or community. The first step of this process is to clearly identify the goals for the solution and the criteria for success. Afterwards, we will document all the supporting technical and business requirements necessary to reach the defined target. Our processes also include continued partnership with our stakeholders to guarantee all teams remain aligned throughout the project lifecycle. This first step in our process ensures cohesiveness and focus on the end goal throughout the remainder of a custom built software solution project.

Documentation is crucial when developing custom software. TB Technologies utilizes specific plans and checklists that adhere to industry best practices to ensure accuracy with the development and implementation of the solution. We follow the scope of work and offer suggestions for added value where applicable. We offer a detailed user manual and ensure training is included in our delivery process.

Our philosophy on documentation is simple – the more information, the better. Any issues and updates are captured in a project management tool such as Jira, Azure DevOps and/or ServiceNow, that can be used by our team and the client’s team to always ensure proper alignment and full transparency.

Our team designs solutions  to work for you – tailored to your specific organization, community and enterprise needs. We ensure consistency throughout branding, implementation, and infrastructure. Our approach includes designing and developing specific software and infrastructure solutions utilizing a streamlined and custom process. We ensure the solution addresses your specific requirements. Whether it be increasing productivity and efficiency, distribution of communication, managing data, or measurement and reporting – you can be rest assured that our team will deliver the custom solution that meets your needs.

Once all corrections and clarifications have been addressed from the UAT stage, our team will conduct deployment of the software solution in accordance with the client’s requirements and needs. We also design our solutions with integration in mind, so all deployment activities will include soft-launches and comprehensive post-deployment testing. We deliver full end-to-end solutions, not only standalone solutions that operate in a silo.

We offer ongoing maintenance and technical support after deployment of the solution(s). Maintenance includes modifications of existing features and adding new features as needed to meet the client’s future needs. We also monitor the system for performance and deliver reports as requested.