Andrew Yonce is the Vice President of GovTech at Tidal Basin Group. Andrew joined Tidal Basin with 20 years of experience in IT services, operations management, and strategic planning. In this role, Andrew oversees the technology and customer contact center solutions.
Before joining Tidal Basin, Andrew served as Director of Technology and Senior Vice President of DecisivEdge, LLC. In that role, he led a team responsible for business analysis, process design, custom software development, managed services, and customer support. He was also responsible for production support and operations for a student lending platform supporting $1B in student loan disbursements to over 3,500 colleges and universities annually. Andrew’s team designed and extended the student lending platform over eight years while the student lender grew to be the third largest student lender in the nation.
Additionally, Andrew worked for MBNA/Bank of America managing teams that provided technology infrastructure, custom software, and reporting that supported call center operations for their customer marketing and customer retention credit card departments
Related insights and news
Tidal Basin Welcomes Caleb Muckala as Associate General Counsel
Caleb Muckala joins Tidal Basin as Corporate Governance and Compliance Functional Lead, bringing 20 years of legal expertise.
Hurricane Season in Texas
Learn about hurricane season in Texas, when it occurs, and how to prepare effectively. Get practical tips to protect lives and property during severe storms.
Tidal Basin Welcomes Jason Coccia as Director of Capture
Meet Jason Coccia, Tidal Basin’s new Director of Capture, bringing over 20 years of experience in management consulting and planning.